Privacy Policy
A Legal Disclaimer
Effective Date: 29 July 2026
Labrador SA ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Information We Collect
When you visit or make a purchase from our website, we may collect:
-
Name and surname
-
Email address
-
Telephone number
-
Delivery and billing address
-
Payment information (processed securely through our payment providers)
-
Order history
-
IP address and browser information
-
Cookies and website usage data
How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Communicate with you regarding your purchase
-
Provide customer support
-
Improve our website and services
-
Prevent fraud
-
Send promotional emails if you have opted in
Sharing Information
We do not sell or rent your personal information.
We may share information with trusted third parties, including:
-
Courier companies
-
Payment gateways
-
Website hosting providers
-
Marketing platforms
-
Professional advisers where required
These providers only receive the information necessary to perform their services.
Payment Security
Payments are processed by secure third-party payment providers.
Labrador SA does not store your banking or credit card details.
Marketing
You will only receive marketing emails if you have subscribed.
You may unsubscribe at any time using the link in our emails.
Cookies
Our website uses cookies to:
-
Remember your preferences
-
Improve website performance
-
Analyse website traffic
-
Enhance your shopping experience
You may disable cookies through your browser settings.
Your Rights
You may request to:
-
Access your personal information
-
Correct inaccurate information
-
Delete your information where legally permitted
-
Withdraw consent for marketing
Requests can be sent to us using the contact details below.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse or loss.
Changes
We may update this Privacy Policy from time to time. Updates will be published on this page.