Shipping & Delivery Policy

Effective Date:

Effective Date: 29 July 2026

We currently deliver throughout South Africa.

Orders are generally processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery is:

Delivery times are estimates and may vary during peak periods.

Shipping costs are calculated during checkout before payment.

Free shipping promotions may apply from time to time.

Once your order has been dispatched, you will receive tracking information where available.

Please ensure your delivery details are accurate.

Labrador SA cannot be held responsible for delays or additional charges resulting from incorrect delivery information.

If delivery cannot be completed due to incorrect information or repeated failed delivery attempts, additional courier fees may apply.

Please inspect your parcel upon delivery.

If your parcel appears damaged, notify us within 24 hours and provide photographs where possible.

Although we work with reliable courier partners, delays caused by weather, strikes, public holidays or unforeseen events are beyond our control.

We appreciate your patience should such delays occur.